Technical Specialist for Storage, Infrastructure and HPC

Waltham, MA, USA | Entry Level | Full-time | Partially remote

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Job Overview:

The Cambridge Technical Specialist role is a technical research and support position that focuses on building High Performance Computing, Enterprise IT, and End User solutions for our customers. This individual will partner with our relationship sales managers (RMs) and solution architects (SAs) to identify and configure solutions with a diverse group of technology manufacturers. By developing personal, technical, sales, and operational expertise in Cambridge solutions, this role can scale into opportunities of greater responsibility on our pre- and post- sales technical teams depending on strengths and interests. 

Responsibilities and Duties:

  • Work together with RMs on daily sales process tasks including but not limited to:

    • Write quotes, build proposals, and manage statements of work in a manner that maximizes company profit.

    • Communicate with vendors and clients.

    • Manage sales and order logistics.

    • Populate and maintain Cambridge’s client relationship management (CRM) tools with accurate and timely information.

  • Collaborate with RMs and SAs on client solutions:

    • Perform product and technology research on enterprise information technologies, including CPU and GPU; networking (core & edge), data storage (SAN, NAS, scale-out, object, archival, lifecycle management); data protection (backup and disaster recovery); server and container virtualization (VMware, Redhat, Kubernetes); firewalls, VPNs and SSE; information security, and other enterprise data center technologies.

    • Identify customer needs and wants, and aid in making recommendations for the best platforms to meet those criteria.

    • Build and validate customer deliverables, including configurations, quotes, proposals, and statements of work.

    • Contribute to  online and in-person meetings, technical demonstrations, and conferences, and represent the company with a high degree of professionalism.

  • Cambridge initiatives:

    • Gain product and technology knowledge and certifications for the wide array of vendors we do business with.

    • Manage positive relationships with strategic vendors.

    • Serve as a subject matter expert on select vendors and technologies, and share knowledge with the team through internal presentations and documentation.

    • Build familiarity with trends in enterprise IT and stay up-to-date on new offerings.

    • Understand and execute corporate and sales management's goals and objectives.

    • Engage regularly and frequently with Cambridge's internal tools as assigned, including but not limited to: CRM system, document management system, & company calendar.

Qualifications:

  • Minimum 2 years of experience in enterprise technology in a technical role.

  • University undergraduate degree or equivalent experience in enterprise technology required. Science, technology, engineering, and mathematics (STEM) and/or advanced degree preferred.

  • Candidates should have a good understanding of technology and the IT ecosystem, and a passion to learn more in that interest area.

  • Candidates must be able to work remotely, independently, and unsupervised.

  • Candidates must have impeccable communications skills, an ability to multitask, and high attention to detail.  They must be able to negotiate, be proactive in their approach, effective problem solvers, organized, creative, outgoing, deal with ambiguity, and able to work with different types of personalities.

  • Cambridge employees must be comfortable driving their own personal and professional development. This includes providing visibility of activities, challenges and opportunities to management, and proactively looking for areas where their skills and contributions can further drive the company’s goals.


About Us
 
Cambridge Computer is a leader in delivering innovative physical and cloud-based IT infrastructure, data storage, and data security solutions to clients in a wide variety of industries across North America. Our clients include Fortune 100 companies, nonprofits, academic institutions, and some of the hottest high-technology companies in the country. We use creativity, technical expertise, and extensive industry relationships with investors, entrepreneurs, technology visionaries, and manufacturers to identify and incorporate both new and existing paradigms into cohesive IT strategies for our clients. Also, we're a Woman-Owned Small Business, with a close-knit staff of about 70 people that hail from all over the world.  
 
How to Apply
 
Applicants must provide the following required materials:
  • Cover letter
  • Resume
 
Benefits
 
We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, available to full-time employees are the following benefits:
  • Competitive salary
  • Multiple health insurance options
  • Medical FSA and Dependent Care FSA
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan with employer matching
  • Employer-sponsored long-term disability
  • Paid holidays and PTO that increases with longevity at the company
  • Discounted health club membership
  • Convenient parking
  • Opportunities for growth!
 
Estimated Salary Range
$60k - $80k per year
 
Equal Opportunity Employer
Cambridge Computer provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws.
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